Access Statement for @:Toolerstone

As a grade 2 listed, privately owned home @:Toolerstone is a family dwelling.

We are committed to providing an exceptional level of customer service. However, the physical limitations of the existing, historic building may impose some constraints on what @:Toolerstone is able to offer.  We fully intend to comply with current regulations and good practice whilst, at the same time, maintaining the house as a family home.

@:Toolerstone, we aim to ensure that all our guests enjoy comfortable facilities and are made to feel welcome. We aim to ensure that all guests, employees, and others who use, or assist in, the provision of our workshops are treated equally and according to their needs.

We have written this access statement, not only to address some of the more common issues that people with physical disabilities may face and to provide practical, additional information for all guests who wish to take part in a workshop.

General Site Accessibility

All of the garden has either gravelled or grassed surfaces and many small steps. It is incompatible for wheelchair use.

There is seating in the gardens. Access to the workshops is via stone walkways with steps through the garden. For people with mobility issues access to the main house, Glass House and gardens is limited.  

Wheelchair users cannot access the Glass House via the front door of the main house.

Toilets

There are two down stairs toilets on site.

The toilets are not equipped for physically disabled people.

General Information

  • You can contact us via telephone, email or post
  • The house is situated in the village of Sandiway in Cheshire.
  • The closest train station is Cuddington
  • Entrance to the property is via a gravel driveway down to the private car park which is free of charge to guests
  • Parking spaces are marked with white marker lines.
  • The car park surface is grass covered with purpose made reinforced matting.
  • The car park and driveway are lit at night and there are additional security lights on PIR detectors

Additional Notes

Assistance dogs are welcome throughout the site.

Whilst every effort has been made to ensure the information contained in this statement is correct, visitors with physical disabilities are advised to contact @:Toolerstone directly for any particular requirements they may have for their own specific needs.

If you require any further information relating to accessibility of @:Toolerstone, please do not hesitate to contact us by phone, on 07975 606425 or email: enquiries@toolerstone.co.uk and we will do our best to help.

 

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